We are dedicated to delivering an immediate response for all your urgent tree removal needs.
Do I need to contact my insurance company and get permission before the tree is removed?
No. An insurance company gives you the freedom to hire the tree service company of your choice. In an emergency situation, the insurance company wants the tree to be removed as quickly as possible if it is on a structure so that the roof can be covered with a tarp in order to prevent further water damage from occurring. Precious hours can be a lost resulting in hundreds of thousands of dollars of water damage being caused if a tree is left on a house multiple days in a row. By making the phone call and hiring a professional tree service company you protect your investment and eliminate liability when it comes to the insurance company
Am I allowed to decide what tree service company handles the tree emergency removal situation?
Yes. An insurance company can make suggestions for tree service companies to their clients. However, the client has the freedom to hire the company of their choice. The insurance company will pay for the emergency tree removal, regardless of which company is doing the work. However, please note that it is wise to make sure that the tree service company is bonded and insured.
Do I need to be concerned about the electrical wires that are touching the fallen tree?
Yes. When a tree touches and or knocks down electrical wires, they can still be active and energized. In fact, the entire tree can be energized. Until the power company has come to shut off power, everyone should remain away from the wires and the tree for safety.
FAQ
Once you hit approve on your quote, your job automatically moves into our approved quotes list. At this point, a member of our scheduling team will start reviewing our schedule to determine the best fit for your job. Once we have a set date our office will reach out to confirm final details. Please keep in mind, any storm related or emergency work that comes in may affect when your job is placed on the schedule.
After your job is completed, someone from our team will reach out regarding your invoice. You'll be able to pay via ACH transfer, personal check, or credit card (please note there is a 3% fee for all credit card payments).
Yes, Restoration Tree Care is licensed bonded and insured. This includes general liability, and workers compensation. If desired, we can request copies of these documents be sent directly from the insurance company upon your approval and request
