After an unsatisfactory interaction with another tree company, I contacted Restoration Tree Care. I am so glad that I did, because from the very first phone call to them... I was completely happy with EVERYTHING. Phone calls were returned, and a detailed professional estimate (with pictures of my targeted trees & limbs) was provided - which assured me that trees would be trimmed and/or removed as discussed. Thomas Mercer was very friendly & nice, and also very knowledgeable in his capacity as an arborist. What I also liked, was that he wasn't as focused on "butchering" trees (in regard to tree-trimming) as the other company had been... when it really wasn't necessary. All throughout the process, there was great communication via email and phone... and they arrived on time - at the appointed time - on the appointed DAY. I was completely satisfied with the work that was done... and they were even able to save a few of my privet bushes, to retain a bit of privacy (as I had asked for them to try to do) when they cut down some dead red-tips that were intermingled with them! 🙂 As far as pricing... I would say that their prices are competitive and fair. Bottom line: If I ever need any more tree work done... I will deal with this company exclusively... as long as they are still in business! I would highly recommend them to ANYONE. 🙂